Reviews Promoter
Connect Social Accounts
- How to Connect Facebook Brand Page
- How To Connect Your Accounts
- How to Connect Twitter
- How to Connect LinkedIn
- How To Connect Yelp
- How To Connect Tumblr
Get 5 Star Reviews
- What can I do on the Get Reviews tab?
- Where do I go in Get 5 Star Reviews to send surveys?
- How do I filter survey recipients on the Get Reviews screen?
- What happens when I connect a platform in Get 5 Star Reviews?
- How do I send a survey in Get 5 Star Reviews?
- How do I filter survey recipients by the date their survey is scheduled and view my scheduled surveys?
Settings
- Where can I access my settings?
- How do I embed reviews on my website?
- How do I connect a social media platform in Get 5 Star Reviews?
- How do I add or remove review platforms?
- How do I disconnect a platform?
- How do I add my Facebook Brand page?
Zapier Integration
- What is Zapier?
- Do I need a Zapier account to use this feature?
- How do I know if my Zap is working?
- Do I need any coding knowledge to use this feature?
- What is a Zap?
- What types of apps can be integrated with Reviews360?
Reputation Manager
- Reputation Manager Overview
- What is Reputation Manager?
- How to set up Reputation Manager
- How to change the sentiment of a post in Reputation Manager
- How to connect social platforms in Reputation Manager
- How to view the Happiness Meter in Reputation Manager
Social Calendar
- What is Social 365?
- How often should I be posting on social media?
- How to preview posts in Social 365
- How to edit a post in Social 365
- How to change a post title or description in Social 365
- How to change a post image in Social 365
Competition Tracker
- What is Competition Tracker?
- How to set up Competition Tracker
- How to filter my Competition Tracker feed by social platform
- How to update my Competition Tracker feed
- How to filter my feed in Competition Tracker
- How to view my competition's stats in Competition Tracker
Blog
- What is the Blog Platform?
- How do I create a blog post?
- How do I edit the text format in my blog post?
- How do I add an image to my blog post?
- How do I edit an image in my blog post?
- How do I share a blog post to my social media?
Access Mobile Application
- How to access the mobile application
- What the mobile app does
- Where to download the mobile app
- How to log out of the mobile app
- How to access FAQs in the mobile app
- How to view the privacy policy in the mobile app
Your Customers
- How do I add a customer in Your Customers?
- How do I import customers in Your Customers?
- How do I export customers in Your Customers?
- How do I send a survey to a customer in Your Customers?
- How do I delete a customer in Your Customers?
- How do I edit a customer in Your Customers?
Tutorial
- Reputation Manager Tutorial
- Connecting Your Accounts
- Social 365 Tutorial
- Connecting a Facebook Brand Page
- Competition Tracker Tutorial
- Editing a Social Post
Guides & Tips
FAQs
- Social 365 FAQ
- Reputation Manager FAQ
- Get 5 Star Reviews FAQ
- What can I do about negative reviews?
- Is sending a SMS text or email survey better to get reviews?
- How often should I send a text and/or email to ask for a review?