Select the Reputation Manager tile.
The Reputation Manager feed will display customer reviews and social posts from your connected platforms.
Filter by platform, emotion, or post type (the user’s posts, their customers’ posts, or all posts).
Select Share to share a review to your social media accounts.
Select the platform you’d like to share to.
To reply to Twitter comments, select Respond.
A pop-up will appear. Add your response and select Post to reply to the user directly on Twitter.
Select Respond under the other social platforms to respond directly on the platform
A pop-up will appear. Select Yes to be directed to the site.
Each post has a satisfaction rating of unhappy, neutral, or happy. Click to change the emoticon if you notice any discrepancies.
Refresh the page by selecting the refresh icon.
Select the gear icon to access your settings.