Webmail 8
These articles serve as guides and do not address specific technical issues. If you are experiencing technical issues, please contact support directly for assistance.
External Email Client Setup
Productivity & Power User
Cross-Module Workflows
Online Storage
Account & Security
- Understanding the Webmail navigation bar
- How to update your display name and profile image
- How to set your date, time, and language preferences
- How to set up your profile image
- How to set up two-factor authentication (2FA)
- How to revoke access to connected external accounts
Onboarding
- Understanding the Webmail inbox layout
- Understanding the cookie notice on the login screen
- Setting up Webmail for the first time
- Set up your email signature on first login
- Set up a security question on first login
- How to Take the Webmail Tour
Tasks
- Understanding the Task form
- How to use TaskBox filters
- How to sort tasks by due date or completion status
- How to share a task with other users
- How to set task reminders
- How to set a recurring task
Contacts
- How to use the Collected address book
- How to subscribe to a shared address book
- How to share your address book with another user
- How to search contacts by field
- How to import contacts
- How to find and merge duplicate contacts
Calendar
- Understanding calendar view options
- How to use the mini calendar to navigate dates
- How to use the Auto Meeting Scheduler
- How to use the Agenda view
- How to switch between day, week, and month views
- How to subscribe to a shared calendar
Mail — Composing
- How to use the From address dropdown in compose
- How to switch between HTML and plain text composition
- How to share your calendar availability in an email
- How to set the default font, size, and colour for new emails
- How to set a reply-to address
- How to set a default compose mode (HTML vs plain text)
Troubleshooting
Mail — Settings
- Message Composing settings
- How to view your mailbox storage usage
- How to use multiple conditions in a message filter
- How to use filter conditions
- How to use filter actions
- How to upload a custom new mail sound
Mail — Core
- How to Organize Your Inbox with Categories
- How to Reply Faster with Quick Replies
- Understanding the mail toolbar when a message is selected
- Understanding the mail right-click menu
- How to view emails as threads (Conversation View)
- How to use the Attachments folder