To create a Zap, log in to your Zapier account and complete the following:
Select “Make a Zap”.
Select a name for your Zap and select a trigger app.
Note: The trigger app must have a Phone Number parameter.
Select a trigger point.
Grant Zapier access to your trigger app.
Pick a sample from your trigger app to set up your Zap.
Select Reviews360 as your action app.
Select Send Survey.
Enter your private API key to authorize the app.
You can view your private API key in your Get 5 Star Reviews tile.
Select the Settings tab and then select the Integrations sub tab.
Select Integrate Now.
Select "Copy To Clipboard".
Enter your private API key to authorize the app.
Map the trigger and action fields.
Test your Zap by sending a test to your trigger app. Turn your Zap on to automatically send surveys.
Customers who are sent a survey via this integration are automatically added to the Zapier customer group in the My Customers section of your dashboard.