In “Reports”, you can view metrics and results for all sent emails, and you can download a report of a sent email.
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“Sent Emails”. Displays a list of all sent emails. For each email, you’ll see:
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Email Name
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Date sent
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Contacts. A number of Contacts to whom Announcer Pro sent the email.
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Opens. An “open” is a contact that Announcer Pro has identified as having opened the email, for any period of time.
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Reads. A “read” is a contact that Announcer Pro has identified as having opened the email for at least five seconds.
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Note: “Read” reporting is not available from some email systems. For those systems where “Read” reporting is available, you will be able to see who is reading your emails.
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Bounces. A “bounce” is a contact for which Announcer Pro received a message from the contact’s email provider that the email was not delivered to the contact.
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The reasons that this happens include: email address is no longer valid; Contact’s email provider has blocked delivery.
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Unsubscribers. An “unsubscriber” is a contact who chose to opt out (footer of email) from receiving any more emails from you.
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Clicks. A “click” is a contact who clicked on a link contained in the email.
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Twitter. A number of recipients who clicked on the “Twitter” button in the email
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Facebook. A number of recipients who clicked on the “Facebook” button in the email
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“Email Details”.
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You can see details or download a report if you click on an email.
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In the lower left is an email summary. If you’d like to download a report:
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Select a report format by clicking on the dropdown box below the “Download Detailed Report” and choose from HTML, CSV (can be opened by a spreadsheet program like Excel) or PDF.
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Click on “Download”.
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On the left side are “Email Statistics” (count and per cent of sent emails) for the following categories:
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Recipients. A “recipient” is a contact to whom Announcer Pro has sent the email.
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Delivered. A “recipient” is a contact to whom Announcer Pro was able to deliver the email.
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Unsubscribes. An “unsubscribe” is a contact who chose to opt-out (footer of email) from receiving any more emails from you.
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Flagged as Spam. Emails that were marked as a spam.
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Opened. An “open” is a contact that Announcer Pro has identified as having opened the email, for any period of time.
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Clicks. A “click” is a contact who clicked on a link contained in the email.
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Facebook Clicks. A number of recipients who clicked on the “Facebook” button in the email.
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Twitter Clicks. A number of recipients who clicked on the “Twitter” button in the email.
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Bounces. A “bounce” is a contact for which Announcer Pro received a message from the contact’s email provider that the email was not delivered to the contact.
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The reasons that this happens include: email address is no longer valid; Contact’s email provider has blocked delivery.
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Under the graph there is a list of contacts (email addresses) for the selected category in the “Email Statistics”.
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When you first open the “Email Details” page, “recipients” are displayed.
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To get a list of contacts for a different category, click on that category in the “Email Statistics” report.
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If you’d like to download a report:
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Select a report format by clicking on the dropdown box to the right of “Download full report as” and choose from HTML, CSV (can be opened by a spreadsheet program like Excel) or PDF.
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Click on “OK”
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